About This Role
TUI fly is recruiting a student Cabin Crew Member in Zaventem for a temporary full-time summer assignment. The role combines exceptional customer service with strict compliance with safety, first-aid and service procedures, supported by internal training and full pay from the first day of training. Training begins in February at TUI fly's Zaventem headquarters, followed by work in July, August and September for a minimum of nine weeks.
Duties & Responsibilities
- As a Cabin Crew Member, the employee delivers exceptional customer service and focuses on creating an excellent passenger experience.
- The role prioritizes customer safety by implementing and consistently following all safety, first-aid and service procedures.
- The employee is expected to communicate confidently, demonstrate emotional intelligence and adapt their style to build relationships quickly with customers and colleagues.
- The work is team-oriented and requires flexibility when dealing with roster changes, boarding emergencies, unexpected situations and new technology, while encouraging colleagues to respond constructively to change.
Requirements
- Applicants must speak, understand and write Dutch or French and English at an equivalent level of CEFR B2 or ILR L3, and be motivated to improve their third national language.
- Previous customer-facing experience is advantageous but not required.
- Candidates must be willing to complete training in safety and emergency procedures, first aid, service and commercial skills, and apply that knowledge on the job.
- The role also requires the ability to work independently and as part of a team, assess situations, find solutions, make decisions, remain calm under pressure, adapt positively to change and maintain a flexible attitude when each day and destination is different.