About This Role
QantasLink is recruiting permanent full-time Cabin Crew based in Brisbane for operations with National Jet Systems or Sunstate Airlines. The role delivers warm, attentive customer service while maintaining safety, comfort and wellbeing onboard Dash-8 turboprop or Airbus A220 aircraft. Crew members work collaboratively in a fast-paced regional airline environment and help connect communities across Australia.
Duties & Responsibilities
- QantasLink Cabin Crew deliver exceptional service and create memorable customer experiences from take-off to landing.
- They provide warm and attentive service, keep safety, comfort and wellbeing front of mind, anticipate customer needs, and respond with confidence, empathy and professionalism.
- Crew members work closely with colleagues to deliver a seamless onboard experience, follow safety procedures and company policies, represent QantasLink professionally, and contribute to the regional network connecting Australian communities.
- The position involves working alongside experienced crew and operational teams in a supportive, close-knit environment where flexibility, teamwork and service quality are central.
Requirements
- Applicants must be at least 18 years old and have recent customer-facing experience in hospitality, retail or a similar environment.
- They must be able to reach 212cm from the ground with both hands simultaneously while barefoot, and must meet the aircraft-specific maximum height limits of 183cm for Dash-8 operations or 186cm for A220 operations.
- Applicants need Australian or New Zealand citizenship or permanent residency with unlimited working rights, a passport valid for six months at the time of offer, and current First Aid, CPR and Responsible Service of Alcohol credentials by the end of the recruitment process, or a willingness to obtain them at short notice.
- The role also requires a high level of health and fitness, including swimming 50 metres fully clothed and treading water unassisted for three minutes, successful completion of a pre-employment medical, and the ability to work from Brisbane and safely arrive within two hours at the applicant's own travel expense.
- Candidates should bring strong written and verbal English communication skills, customer-service passion, warmth, empathy, flexibility, resilience, dependability, teamwork, confidence in following safety procedures and operational requirements, and pride in maintaining a clean, welcoming cabin environment.