About This Role
NetJets, a private aviation operator of more than 60 years, is hiring a US-based Flight Attendant to serve as the face of the brand aboard its private jets. The role pairs safety leadership with refined, bespoke inflight service for NetJets Owners, caring for them from arrival at the Fixed Base Operator through to a safe arrival at their destination. It demands an uncompromising commitment to cabin safety and security alongside luxury hospitality tailored to each Owner's profile, preferences and detailed service notes.
Duties & Responsibilities
- Responsible for the safety and security of all Owners and passengers in the aircraft cabin, strictly adhering to the Flight Attendant Manual (FAM), Service Procedures Checklist, Standard Operating Procedures and all associated policies. Conducts thorough interior preflight inspections, welcomes Owners and guests, provides personalized briefings and serves as the subject matter expert on all aircraft safety, comfort and entertainment systems. Sources high-quality catering from external providers to luxury standards aligned with Owner preferences, and delivers elevated inflight service including premium beverage and food presentation, turndown service and execution of bespoke Owner profiles and service notes. Ensures cabin baggage is correctly and safely stowed per regulation, and is able to conduct flights for Owners traveling with pets or who permit smoking onboard while maintaining discretion. Works within a collaborative crew environment and liaises closely with teams such as Owner Services and NetJets Service Representatives
- acts as a trusted liaison from the FBO through to the destination. Proactively communicates cabin-related maintenance concerns to the Pilot in Command, completes administrative duties including inventory documentation, service passdowns and crew reports, and keeps the cabin clean and organized to company standards.
Requirements
- Must be a minimum of 21 years of age with a high school education and 2-4 years of experience. Must have outstanding communication skills and be proficient in personal computing, including the Microsoft Office Suite. Must be able to occupy the assigned jumpseat and secure required safety restraints in accordance with FAA regulations without modification, maneuver safely within aircraft cabin dimensions and operate emergency exits. Must be available for a flexible schedule including days, nights, weekends and holidays, and able to manage personal rest effectively for active duty
- flight duty periods may last up to 14 hours daily over an 8-day period, crossing multiple time zones and varying climates, with duty travel away from home of seven or more consecutive days and nights (accommodations provided). Must be eligible to obtain all necessary airport authority and U.S. Customs security credentials, pass all TSA background screenings, hold a valid passport with unrestricted international travel, and hold a valid state-issued driver's license. Must be fluent in reading, writing and speaking English and present a highly polished, service-oriented appearance and demeanor. Must be able to exert up to 60 pounds of force occasionally, up to 30 pounds frequently and up to 10 pounds constantly, and be comfortable working around animals. Must maintain required Flight Attendant certification and FAA compliance post-hire and successfully complete the NetJets Part 135 Flight Attendant Training Program.