About This Role
United Airlines is hiring full-time Flight Attendants who speak English and Italian fluently. The role includes six and a half weeks of initial training in Houston, followed by assignment to one of United’s hubs or other flight attendant bases, with schedules involving reserve assignments, nights, weekends, holidays, extended hours, and time away from base. Flight Attendants provide aircraft safety, emergency response, customer service, food and beverage service, and global travel support, with industry-leading hourly pay, language and trip-related compensation, travel privileges, health and retirement benefits, paid time off, training support, and a successful-training bonus.
Duties & Responsibilities
- Flight Attendants are responsible for maintaining the highest levels of aircraft safety, communicating effectively during evacuations, security threats, delays, medical emergencies, severe weather, and turbulence, and operating all required equipment, machinery, and doors. They provide attentive, optimistic, and professional customer service
- resolve issues with judgment, compassion, and grace
- influence customer loyalty
- and represent United with pride. They serve and sell food and beverages, including alcohol, in a diligent and professional manner. The role requires flexibility for global assignments 24 hours a day, seven days a week, including nights, weekends, holidays, extended hours, short-notice reserve assignments, and periods away from the assigned base. Flight Attendants must be dependable and timely, work independently and as part of a team, use electronic devices for required tasks, assist with luggage and beverage-cart operations, and create positive experiences for customers while traveling across United’s route network.
Requirements
- Applicants must be at least 21 years old at the time of application and hold a high school diploma or GED
- two or more years of college are preferred. At least one year of customer service experience in a service-industry setting is required. Candidates must speak, read, write, and understand English fluently and read and speak Italian fluently, communicate clearly and loudly enough to be heard during emergencies, hear all types and ranges of sound, and operate phones, tablets, laptops, and other electronic devices proficiently. Applicants must possess a valid passport book before applying, with at least 18 months of remaining validity and two consecutive blank pages, and must be able to travel to and from all countries served by United without restrictions. Candidates must be legally authorized to work in the United States, able to work a flexible 24/7 schedule, and able to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects, push and pull a beverage cart weighing up to 250 pounds, and sit in an assigned jump seat with the seatbelt and shoulder harness fastened. They must pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach and hold, without shoes, complete the required water evacuation drill during training, satisfy professional appearance and grooming standards, and comply with uniform, hair, tattoo, piercing, and oral-jewelry requirements. Applicants must complete DOT drug screening, background checks, fingerprinting, vision and hearing tests, and a 10-year background check, and must meet applicable FAA and United hearing and vision requirements.