About This Role
TUI Airways is recruiting full-time Cabin Crew for a fixed-term Summer 2027 position based in Bristol. The role combines exceptional customer service and sales through service with strict compliance with safety, first-aid and service procedures. Candidates must meet the specified reach, age, swimming, English-language, medical, security, passport and operational-readiness requirements, including the ability to work a 24/7 roster and report to base within 90 minutes.
Duties & Responsibilities
- As a Cabin Crew member, you will deliver exceptional customer service with a sales-through-service mindset, putting customer satisfaction at the heart of the role.
- You will prioritise customer safety by implementing all safety, first-aid and service procedures and following them with discipline.
- The role requires confident communication, emotional intelligence and the ability to adapt your communication style to build relationships quickly with customers and colleagues.
- You will work collaboratively to deliver results, remain flexible and adaptable during roster adjustments and onboard emergencies, master new technology and encourage others to do the same.
- You will also be expected to continue growing and developing in the role.
Requirements
- Applicants must be at least 18 years old on the first day of the new entrant course and able to reach 1.89 metres with bare feet flat on the floor.
- They must be able to perform all regulatory duties, including sitting in and fully fastening an aircraft over-shoulder jump-seat harness, swim at least 25 metres, and complete psychoactive testing and a UK CAA Cabin Crew Medical throughout employment.
- Candidates must understand, speak and write good English equivalent to CEFR B2 or ILR L3, work shifts across a 24/7 flight programme, report in uniform at their home base within 90 minutes, and hold a valid UK or Irish passport with six months' validity plus any necessary travel visas.
- Successful candidates must also undergo background security checks, achieve positive results, and provide proof of required vaccinations in line with company and regulatory guidelines.
- TUI also seeks candidates who are passionate about exceptional customer service, motivated to pass safety, first-aid and service training, skilled at handling multiple priorities and solving problems under pressure, collaborative, flexible and positive.