About This Role
TUI fly Belgium is recruiting Cabin Crew Members based at Brussels Airport in Zaventem, Belgium, on a temporary, full-time, onsite basis. No prior experience is needed: successful candidates complete an internal training programme delivered by experienced instructors and receive a full salary from the first day of training, which starts between January and March 2026. As a 'maker of happy', the cabin crew member delivers outstanding customer service while always placing the safety of passengers first. The offer also includes holiday benefits with discounts and special offers, a free uniform and free parking at the airport.
Duties & Responsibilities
- As a Cabin Crew Member you deliver exceptional customer service with a focus on service excellence
- as a 'maker of happy', customer satisfaction is central to everything you do. Your first priority is the safety of customers: you implement all safety, first-aid and service procedures and follow them in a disciplined way, while continuously seeking opportunities to grow and develop. You are a confident communicator who shows emotional intelligence and adapts your style to quickly build relationships with customers and colleagues. Committed and passionate, you enjoy working in a team to achieve results, and you remain flexible and adaptable — embracing change and the unexpected, whether a roster adjustment, an emergency during boarding or mastering new technologies — while encouraging others to do the same.
Requirements
- Candidates must speak, understand and write good Dutch or French plus English, equivalent to CEFR B2 or ILR L3, and be motivated to improve the third national language.
- A passion for delivering excellent customer service is essential, with prior customer-facing experience considered an advantage.
- Applicants must be motivated to complete training in safety and emergency procedures, first aid, service and commercial skills, and to apply that knowledge on the job.
- They must be able to work both in a team and independently — assessing situations, finding solutions, making decisions and staying calm under pressure — and to stay adaptable and positive in a role where every day, destination and customer is different.
