About This Role
easyJet is recruiting Cabin Crew for a six-month fixed-term position based at London Southend Airport, with employment on an FRV Flexible Roster pattern and possible part-time options after training. The role combines responsibility for customer safety and onboard service, including sales from the CAFE.SHOP range, while supporting a welcoming and inclusive passenger experience. The position includes structured training, staff travel benefits, annual leave, wellbeing support, and opportunities for career progression within easyJet.
Duties & Responsibilities
- Cabin Crew are the friendly face welcoming customers onboard, maintaining their safety, and helping create a positive experience from take-off to landing.
- The role involves maintaining the highest safety standards, delivering genuine, confident, and effortless onboard service, communicating clearly and kindly, staying calm under pressure, making safe and well-informed decisions, and working effectively within a diverse and energetic team.
- Crew are also expected to take ownership of customer issues, solve problems with empathy, go the extra mile for customers, and sell items from the CAFE.SHOP range, including alcohol, as part of commission earnings.
- The short-haul operation generally returns to base the same day, although night stops may be available at some bases.
Requirements
- Applicants must be at least 18 years old and between 5’2” (157.5 cm) and 6’3” (190 cm) without shoes. They must be fluent in written and spoken English, hold the right to work in the UK with a valid passport and unrestricted travel across the UK, EEA, and the easyJet network, and live within 90 minutes of their chosen base or be willing to relocate. Skilled Worker visa sponsorship is not available. Applicants must have no visible tattoos on the head and face, with all tattoos inoffensive
- be comfortable selling CAFE.SHOP items including alcohol
- swim 25 metres unaided, tread water, inflate a life jacket, and climb in and out of a life raft
- pass a UK CAA Cabin Crew medical
- and fit securely into a jump seat. The role also seeks at least six months’ experience in a customer-facing or people-focused position, clear and confident communication, composure under pressure, sound decision-making, teamwork, empathy, ownership, and a strong customer-service attitude.
