About This Role
Air Arabia Egypt is recruiting cabin crew in Cairo to represent the airline, deliver excellent passenger service, and ensure safety and comfort throughout the complete flight cycle. The role includes safety demonstrations, first aid, security awareness, passenger assistance, onboard sales, equipment and cabin checks, reporting, and designated Cabin Supervisor duties. Fresh graduates are encouraged to apply, while previous cabin crew, aviation, airline, or hospitality experience is advantageous.
Duties & Responsibilities
- Act as an airline ambassador and promote a positive corporate image while providing excellent customer service and ensuring passenger safety and comfort throughout the flight cycle.
- Attend flight briefings, complete grooming, fitness, legality, security, boarding, and role checks, and instruct passengers on safety procedures.
- Identify safety and security risks, administer first aid when necessary, report irregularities and malfunctions to the Cabin Supervisor, Flight Crew, or Captain, and assist passengers with boarding, requests, stress, or difficulties.
- Promote onboard meals, products, and charity services, achieve sales targets, and securely handle cash and card payments.
- Complete pre-flight checks of supplies, emergency and catering equipment, support cabin cleaning and recatering at transit stations, and ensure orderly handovers with catering, cleaning, and maintenance staff.
- Conduct post-flight briefings and assessment reports, report discrepancies, close and seal duty-free containers, account for passenger conduct, and perform Cabin Supervisor duties when designated by the Captain.
- Maintain current professional and safety knowledge through recurrent and emergency-procedures training, educational workshops, and license maintenance.
Requirements
- A Diploma or Higher Secondary Certificate is acceptable
- a diploma in Travel or Tourism is a plus. First Aid, Safety, and Emergency Procedures training is an added value. Candidates must be fit to fly, in good general health, and free from serious medical conditions or chronic diseases. The role requires a presentable, friendly, positive, customer-service-oriented person who can handle difficult situations and angry customers, identify irregularities, respond effectively to threats and emergencies, work proactively as part of a team, and demonstrate strong communication, time-management, and problem-solving skills. Proficiency in Microsoft Office and fluent English are required
- other languages are advantageous based on airline requirements. Candidates must be able to work shifts and extended hours, adapt to frequent changes and busy schedules, and deliver against company policies, procedures, and KPIs. Fresh graduates are encouraged to apply.