Refund Policy

1. Overview

At AeroScout, we want you to feel confident before you pay. Every AeroScout Pro subscription begins with a free trial, so you can evaluate the service at no cost before any charge is made. This Refund Policy explains how the trial works and our policy on refunds.

2. Subscription Services

AeroScout offers premium subscription plans that provide enhanced features including:

• Advanced job filtering and eligibility matching
• Salary sorting and comparison tools
• Priority access to new job listings
• Enhanced profile visibility

3. Free Trial

Every new AeroScout Pro subscription begins with a 3 day free trial. The trial is your opportunity to evaluate AeroScout Pro at no cost before any payment is taken.

• You are not charged anything during the 3 day free trial.
• You can cancel at any time during the trial through your account settings. If you cancel before the trial ends, you will never be charged.
• If you do not cancel before the trial ends, your subscription automatically converts to a paid subscription and your payment method is charged for the first billing period.

4. Refunds

Because every subscriber receives a full 3 day free trial to evaluate AeroScout Pro before paying, we do not provide refunds once the trial has ended and a payment has been taken. This includes, but is not limited to:

• Change of mind after the trial has ended
• Not using the service after being charged
• Forgetting to cancel before the trial ended
• Deciding the service is not for you once the paid period has begun

By allowing your 3 day free trial to end without cancelling, you acknowledge and agree that the resulting charge is nonrefundable. Accounts closed for violations of our Terms of Service are also not eligible for any refund.

4.1 Billing Errors

If you believe you were charged in error, for example a duplicate charge or a charge after you had already cancelled, please contact us. We will investigate and correct any genuine billing error.

5. Cancellation Policy

You can cancel your subscription at any time through your account settings or by contacting us.

• If you cancel during the 3 day free trial, you will not be charged and your access continues until the trial ends.
• If you cancel after the trial, your subscription remains active until the end of your current billing period and will not renew afterward.
• We do not provide partial refunds for unused time in a billing period.

6. Billing Questions

For any billing question or to report a billing error, please contact us with the following information:

• Your registered email address
• Date of the charge
• Details of your question or the error

Where a billing correction is approved, it is returned to your original payment method, typically within 5 to 10 business days. Depending on your bank or card issuer, it may take additional time to appear in your account.

7. Payment Processor

Our payments and subscriptions are processed securely through Dodo Payments, which acts as the Merchant of Record for our transactions. Any approved billing corrections are handled through their system.

8. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after any changes indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Refund Policy, please contact us:

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