Supervisor Inflight PerformanceJetBlue
Position: Cabin SupervisorLocation: Nationwide (US)Permanent
Experience3 years
LanguagesEnglish
ContractPermanent
Salary (range)$75,000-$90,000/yr
BenefitsHealthcare benefits401(k) plan with company matchCrewmember stock purchase planShort-term disability coverageLong-term disability coverageBasic life insuranceFree space-available travel on JetBlue
About This Role
JetBlue is hiring a Supervisor Inflight Performance to lead coaching and performance management initiatives for inflight crewmembers across the airline's network. This supervisory role focuses on optimizing dependability, fostering a high-performance culture, and ensuring consistency in crew performance standards. Candidates must have at least 3 years of customer service or airline experience, 1 year of leadership experience, and be legally eligible to work in the US with no visa sponsorship available. The position offers a competitive salary range of $75,000-$90,000 annually plus comprehensive benefits including healthcare, 401(k) matching, and free JetBlue travel privileges.
What We Offer
Healthcare benefits401(k) plan with company matchCrewmember stock purchase planShort-term disability coverageLong-term disability coverageBasic life insuranceFree space-available travel on JetBlue
Requirements
- High School Diploma or GED
- Minimum 3 years of customer service or airline experience, OR 1 year of JetBlue Customer Experience (CEX) experience
- Minimum 1 year of Leadership or Supervision experience, preferably in the airline industry
- Must be legally eligible to work in the US
- Authorization to work in the US required
- No visa sponsorship available
- Must pass pre-employment drug test
- Proficiency with computer applications including Outlook, Word, Teams, Excel, and PowerApps
- Able to travel for company and/or industry meetings (10%)
- Excellent verbal and written communication skills
- Highly organized, detail-oriented, and analytical
- Ability to work collaboratively and effectively in a team environment
- Capable of managing multiple cases or projects to resolution
- Able to maintain self-discipline and function with minimal supervision
- Professional appearance standards
- Regular attendance and punctuality
- Potential need to work flexible hours and be available on short notice